Colchester - Tollgate - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, December 21, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visited for a quick evening meal and unfortunately whilst getting my drink, I passed out and ended up in a heap on the floor. The staff where amazing, making sure I was ok, once I came around. I was eventually escorted back to my table and served my meal. After recovering from a very low blood pressure occurrence, the staff made sure I was ok s veral times during my visit and offered to to call medical assistance. It appeared that the staff where well trained and very conscientious.
Many thanks for your amazing response and calmness during this worrying time.

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