Covent Garden - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, February 19, 2022
Time of Day: 
Weekday Dinner
Rating: 
1.63 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Extremely disappointing service. Was told 30 min wait to then be told the woman who took the names didn’t enter them on the sheet so all the people coming in got served first as the staff at the door was replaced after 30mins be was told another 45mins wait so walked out. The was tables downstairs empty. The staff either didn’t know what they were doing or didn’t care

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