Coventry - City - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, October 3, 2021
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The front staff completely ignored me and attended to the next person behind me in the queue!! On pointing out her mistake by someone in the queue, she didn't even apologise. She said she thought I had booked online, while she carries on to book other customers through her ipad !! She clearly assumed i had booked through online systen and completely ignored. She didn't have the courtesy to even apologise. Very dissapoitnong experience. I have to say this was an one off experience from Nandos, as staff are generally very courteous.

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