Croydon - Valley Leisure Park

Average Rating: 
3.85 / 5

Staff: 
Average: 4 (5 votes)
Speed: 
Average: 3 (4 votes)
Decoration: 
Average: 4.5 (4 votes)
Food: 
Average: 3.8 (5 votes)
Valley Park
Hesterman Way
CR0 4YA
020 8688 9545
Halal: 
Yes
Nearby: 
Easily found by car just off the A23 heading towards London, a half mile walk from Waddon Marsh tram stop or just under a mile walk from Waddon train station. On the complex are other eateries, a Tenpin bowling alley and a Vue cinema - also an Ikea.
Parking: 
There are hundreds of free spaces on this sprawling complex - but be aware the large car park in front of DFS closes at 9pm! Just make sure you do not park behind the barriers as they ARE locked.
Gallery
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, July 3, 2024
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This was my favourite Nandos, However it has gone down hill. Flys are everywhere!! dirty cutlery, the chicken looked like it was boiled and then put on the grill for 2 seconds. The salad was rotten and smelly. I got food poisoned. Called to speak to the manager and he was very rude over the phone and no customer skills. Never again Nandos!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Thursday, June 27, 2024
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Jubi, the manager was really great and welcoming. She sorted everything up for us really quickly. She was great!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 2, 2023
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I normally visit the valley park Nando’s in Purley way for lunch and I was pleasantly surprised when I asked for a drink and the manager said she would give me a free one! She was so kind and happy to help! A great manager to her team I presume :)

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, March 23, 2023
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There was 2 outstanding young men that made me feel welcomed .They were polite and assisted me throughout my experience . I believe they go by the names Rena and Kevin .

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Friday, July 15, 2022
Time of Day: 
Weekday Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Hot chicken wrap with cheese and pineapple!
Rose was exceptional with our decisive decisions and was patient.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, March 22, 2022
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

amazing wrap done by ivan 10/10 !!!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Thursday, October 21, 2021
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Maurice was amazing. Even went on to help jumpstart the car with his brilliant leads.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, July 29, 2021
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff were brilliant especially Jayna

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, January 13, 2020
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The manager was excellent and welcomed us as we go in. The cashier who was a tall guy was very polite.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, December 31, 2019
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great food. Whole order wrong or mixed up. Shame, first time this has ever happened. Hopefully just a new year's eve wobble. Plus didnt feel they believed it was their fault until they saw a lager in my hand that wasn't on their receipt. Please get back to A-maze-ing like usual x

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, February 3, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We took the children to nandos and had to wait 40 minutes for a table, once we ordered at 16:35pm the food didnt arrive until 17:15. We ordered a platter for 2, 3 nandinos meals and 1 beanie burger, to our complete and utter disgust the food was severely cold and we found hair in the beanie burger. Even though the matter was dealt with we didn't enjoy the meal. 0 stars for nandos this time.

Damien's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Damien
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Wednesday, October 5, 2016
Time of Day: 
Weekday Dinner
Rating: 
2.25 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Like 101 in Ashton Moss, Nando’s 102 is in an out of town retail park, close by an IKEA. Unlike 101, the visit to Nando’s 102 wasn’t great. We arrived in Croydon after work on a Wednesday and made our way over on the tram to the other side of the sprawling car park of the Valley “Leisure” Park complex, passing by the IKEA, the McDonald’s, a bingo hall and a bed shop, before reaching the relatively small Nando’s. Even from outside, we knew there’d be a wait involved.

Elliott's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Elliott
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, November 29, 2015
Time of Day: 
Weekend Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A trip to the adjacent IKEA isn't done without a trip to Nando's,

Entered the outlet and was seated immediately, at table number 7 which is just as you enter, to the left hand side.

Ordering was fairly quick, with the trainee Nandoca managing the order very well and with a certain charm which I liked!

Jennifer Swinden's picture
How Helpful?: 
No votes yet
Author: 
Jennifer Swinden
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Monday, May 4, 2015
Time of Day: 
Weekday Dinner
Rating: 
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Terrible.

I ordered online but still had to wait 15 mins when i arrived - the staff made me queue then changed their minds and gave me the food.

I had called in advance to request the new fat free dressing on the menu and was told to pick it up on arrival. Once there no one knew what it was - despite asking 3 ppl!

jackie molyneux's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
jackie molyneux
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, February 7, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

this branch was not the easiest to reach on public transport. plus my map reading skills let us down when we reached the leisure park. it's an extremely busy retail park, & think if we'd driven we might've struggled to find a parking space. 20minute wait for a table, so we went to the arcade/bowling alley next door for alcoholic refreshments. needless to say we'd missed the table on our return. the greeter was very nice and gave us the next free one. well done that young lady!

Gerry Louis's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Gerry Louis
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, February 7, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I can understand why not many people have done a review of this branch as it is so very far out of the way. However a two hour journey by bus and extra walking saw us into this complex for our second Nando's of the week, mine Jackie's and an extra friend for this nandventure.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, June 26, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staying in Purley for a night gave the chance to visit one of the Croydon branches - so I opted for the one on Valley Leisure Park. This is easily found by car just off the A23 heading towards London, a half mile walk from Waddon Marsh tram stop or just under a mile walk from Waddon train station.

Anonymous's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, April 19, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I drove to Nandos and there was parking space. I like the music they were playing. Whilst we were waiting there was an arcade nearby we went into

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Friday, August 19, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Situated next to a bowling alley and cinema, with extensive free parking.
Al fresco dining in the summer.
Randomly cute collection of small "happy meal" style toys on shelves.
Lots of sauce, rarely runs out of popular flavours.
Very quick service, including take aways!