Edgware - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, May 27, 2013
Time of Day: 
Mid-afternoon or late evening
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I'm a Nando's lover - this is not my local Nandos but ended up here last night. On coming in at 9pm I was told it closed at 10.30 (with no explanation as to why I was being told this) I thought she was saying that we couldn't eat - it took quite a bit to get her to tell me that I would need to be done by then. We then sat down to a dirty table which at no point during our entire time there was cleaned. Ordering was fine - told wings would be 15 minutes - it was 35 minutes. Our food came - my wings had been all placed so the entirely burnt top could not be seen of any of them. They were really burnt on one side to the point that I didn't eat half of them - I would have complained but unlike my usual Nandos where they always come and check at one point during your meal they just came and took the chicken wooden stick (that I presume shows that someone has come to check) without saying anything at the end of our meal. By 10pm they had also come round and taken all the sauces off our table (and didn't return them) to fill up - I went to refill my drink a few times and in the sink there were spoons - dirty containers all over the place. When the plates were cleared I would have said something but she didn't ask how our food was. We left - they said goodbye - I was pretty annoyed.

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