Elsternwick - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Time of Day: 
Weekday Dinner
Date of Last Visit: 
Tuesday, December 12, 2023
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Nandos was once my favourite fast but tasty and mostly healthy food option. The last few times I've been, I've been disappointed.
Earlier this month, we visited again and I don't think we'll go back. The lettuce in my pita was old, I had to pick some out, husband had to return his as the food supplied was not as ordered. The flavour just wasn't there and what a terrible mistake to no longer offer the caramelized onion . Relish is not good. The tables were not cleared and empty tables and chairs appeared dirty despite recent updates to the restaurant.
The air con unit was clearly broken and hanging down into the sit down area.
So disappointed.

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