Epping - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Time of Day: 
Weekend Dinner (Inc Friday)
Date of Last Visit: 
Saturday, August 24, 2024
Rating: 
2.25 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Hi
Visited epping Nando’s on Saturday around 8:15pm and was denied dine in.
Really? On a Saturday night with only few tables occupied. The staff at the counter was good but a female staff was really rude. It seemed that she didn’t want the customer and may be the cleaning and other kitchen related tasks would need to be carried out by her. I observed another family with small kids experiencing the same
I think you need to look at your training staff , create a welcoming environment and offer jobs to people who love hospitality.

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