Euston - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
Date of Last Visit: 
Tuesday, October 8, 2024
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ordered online for collection.
Ordered a double breast pita, excluding mayo, excluding coleslaw, plus cheese. Sides were chips and broccoli. Plus halloumi starter.
Received something different to what I ordered, costing much less.
No starter Received.
Bag had a plain pita (no content), a single breast with lemon and herb in a box with no cutlery...I had requested medium sauce not lemon and herb. Cucumber instead of broccoli. Chips were there, but box half empty (maybe that is a portion size). I took photos if you want to see the contents of the bag.
My order was £26.15, for eating on the train journey to Liverpool. Received was of much less value than Ordered, as well as different to what I wanted.

I even said the guy are you sure that is the right order...
He insisted it was by showing me a print out he had on his counter. The printout was correct, but bag was incorrect.

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