Exeter - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Sunday, May 3, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.63 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Upon arriving we were greeted by a waitress who told us our table booked for 8 wasnt ready (it was 7.55). We noticed that when she said it wasn't ready, she actually just went to lay it up and put tables together. As a 7 we were put on two circular tables with 8 chairs. I was sat between 2 tables and so didn't really have a place to put my food. Upon ordering I notice that the floor behind the counter is covered in food and the hygiene seemed very poor. The food then took 45 minutes to arrive. However, when it arrived (I had the butterfly burger) it was incredible! Juicy and succulent and delicious! I then ordered a desert and this was forgotten about and I had to ask again for it! All in all very very very poor service and poor cleanliness but great food

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