Falkirk - Anonymous Review

My Son and I popped in here for dinner. Not had Nandos for 2 years. Wish we hadn't bothered! Asked for table for 2,was given 1 menu! Had to ask for another menu. Very quiet and not particularly clean looking. My Son ordered us chicken breasts with mash and coleslaw with bbq dip and a chicken wrap with chips and garlic bread. Decided after payment we wanted pitta triangles with garlic mayo dip and add an extra portion of garlic bread to order. Waited ages. Eventually our chicken order came out but waitress took it to another table where she showed it and spoke to them then realised it our order. Concerned as those people were talking over our meals. Not very hygienic! Waited and waited on pitta triangles with garlic mayo and extra garlic bread. I had to eventually go ask where it was. After trying to get someone's attention they finally answered me and brought it out. Also stated no bbq dip. Why not tell us that when ordered and paid. Garlic bread was hard and greasy. Chicken was ok but skin very chewy,not crispy. Mash had hard bits. Also wasn't piping hot either. Service was absolutely shocking. Nandos has gone downhill big time. Paid nearly £40 for this meal and was awful. Never even came and asked how food was or I would have told them. Actually felt sick after it. We ended up just leaving. DONT GO BACK TO NANDOS, ITS UNCLEAN,SHOCKING SERVICE, POOR FOOD,OVERPRICED AND THEY DONT CARE!!!