Gatwick Airport - South Terminal - Gerry Louis Review

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, September 5, 2019
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

If the cashier hadn't put down 30 instead of 13, I would probably have had my food much quicker and not had to ask for it and had a better experience.

Totally forgot about this branch until I got to the airport for my flight to New York. Still didn't have a gate when I arrived at 3pm so went to search for the Nando's which was just upstairs in the restaurant area. Not too long to wait for a table, everyone has their luggage and people were constantly in and out to catch their flights.

Small meal of a 1/4 chicken mango and lime, with sweet mash and garlic bread. It was a 30 minute wait and that's because I had to ask for it after waiting so long. A lot of people around me were getting served quickly and leaving before me so that's when I knew something was wrong. The tables are too packed together, my table was wobbly. I didnt really get a chance to explore the branch or use the loo if they had one.

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