Glasgow - The Fort - Anonymous Review

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Anonymous (not verified)
Number of Visits: 
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, December 16, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Never been so disappointed. Went for dinner at around 8pm with my mum. I ordered a burger and Piri salted chips and sweet corn, my mum ordered a salad without chicken. We waited around 40 minutes for our food. I noticed my food sitting on the hot plate for over 25minutes. When my mums salad was ready we were passed out plates from over my mums head from the boy behind the booth. I tried my chips to start which were hot on the top and cold on the bottom! The table next to had gotten the wrong order and the guy had ordered mash potato and got chips instead. I told the waiter my chips were cold and he said he would get me fresh ones. I witnesses the waiter giving me the chips the table next to me had sent back. I said to the waiter the rest of my food was cold and he took it away and gave me fresh chips in a bowl. The table on the other side of me said hat there food was cold too and they would have sent it back if they didn't have to go to the pictures for a certain time. We asked a waiter Andrew if we could move table as we were under a vent and it was blowing cold air. He gave us a warmer table. I finally got my burger after my mum was half way through her dinner. What was put infront if me was a burger and sweet chips as I was supposed to eat the ones I was given 10minutes before! The sweet corn came with no butter the second time around. Highly disappointed in my visit.

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