Glasgow - Silverburn - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, September 29, 2024
Time of Day: 
Weekend Lunch
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Experience was terrible, menus given were dirty (covered in sauce) food was cold, tasteless. Staff didn't come near to make sure everything was OK.

Also meal missing, had to go find a staff member to find out what had happened as nobody had explained there had been a issue. The staff member I spoke to was helpful, resolved the issue and gave a refund for the missing meal.

Overall all experience was disappointing and will not be back.

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