Glasshouse Street - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Empty
Date of Last Visit: 
Monday, November 7, 2022
Time of Day: 
Weekday Dinner
Rating: 
2.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Service was horrible. Staff were more focused on their phones and to joke around with each other. We had to wait 30 minutes outside only to find the place empty inside. Waiter argued with the person who sent us downstairs to state that he should not have. We also had to ask for the bottomless glasses 10 minutes after we ordered them. Rude and impolite staff.

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