Guildford - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, September 28, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
1.63 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Awful, my first visit to Nando's didn't know what to do, it was a special family treat. Long wait to be seated. Long que to order food, table was sticky and not clean, was seated by the takeaway/order counter, which was so busy we had peoples backsides in our face, not pleasant. Will not be visiting again. My children were so disappointed. Food cold. Awful dining experience. Will not be back.

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