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Hammersmith - Broadway - Anonymous Review
How Helpful?:
Number of Visits:
This was my first visit
How Busy?:
Half Full
Date of Last Visit:
Wednesday, March 8, 2017
Time of Day:
Weekday Lunch
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:
I have visited plenty of Nandos' across the UK and I was shocked by the terrible customer service, the fact that it took my food 45 minutes to arrive and when it did, it was Hot not Extra Hot which is what I ordered, the chips were also cold and the rice tasted burned. I noticed staff were stood around talking instead of serving people their food which I think is just unacceptable. You need to do better, I will definitely not be returning to such a despicable establishment.
P.S the chicken was not at all cooked properly, however I had to return to work and didn't have another 45 minutes to wait for properly cooked chicken. I thought nandos was meant to specialize in chicken?
From an extremely displeased customer
Comments
I have visited plenty of
I have visited plenty of Nandos' across the UK and I was shocked by the terrible customer service, the fact that it took my food 45 minutes to arrive and when it did, it was Hot not Extra Hot which is what I ordered, the chips were also cold and the rice tasted burned. I noticed staff were stood around talking instead of serving people their food which I think is just unacceptable. You need to do better, I will definitely not be returning to such a despicable establishment.
P.S the chicken was not at all cooked properly, however I had to return to work and didn't have another 45 minutes to wait for properly cooked chicken. I thought nandos was meant to specialize in chicken?
From an extremely displeased customer
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