Harrow - St George's - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, December 31, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The customer service in this branch was an absolute joke. They failed to honour a voucher that they had issued to bad service in the past. The manager Dignesh clearly lacked empathy has no people skills and instead of seeking to understand the customers concern instead starting arguing with the customer without any good reason. Is this how you treat your customers?! Absolute disgusted...

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