Hereford - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Friday, October 31, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We ordered a single pitta fries and rice and a double pitta fries and garlic bread, when they brought our meal out the double pitta had halloumi cheese in it we handed it back as we did not Order cheese , in the mean time my meal the single pitta sat and waited . After a while they brought my partners meal back out this time with cheddar cheese . Again we explained we did not ask for cheese , thd staff took my meal back as I asked they kept it warm . Eventually 50 minutes after our initial Order we got the correct meal , by this time my fries were stale and the original garlic bread on my partners plate was also stale . This was our 4th visit and was a shambles we had previously had lovely lunches at nandos but £30 for stale food ??? Really not acceptable

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