Holborn - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, December 9, 2019
Time of Day: 
Weekday Dinner
Rating: 
1.63 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Holborn London

Worst customer service we have ever encountered. Waited 20 mins to get served. Another 30 mins passed and they brought the wrong order and told us they had ran out of what we wanted!! We left without eating. Still waiting for the man who took my husband's number to ring. Have a look at Tripadvisor reviews. This needs a big shake up. Have eaten before in past with noroblem here. GONE DOWNHILL BADLY

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