Huddersfield - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Tuesday, August 21, 2018
Rating: 
2.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

visited here today with my five year old and my two sisters, the little one doesnt eat meat at all and is very very fussy, my two sisters and i were having a catchup after a very long time. we had some fries from mcdonalds for the little one which she was eating whilst we waited for our order to be made, we were approached by a member of staff telling us that the manager doesnt allow outside food to be consumed inside, he was almost making it out as if we had to leave, when i asked what hes going to do about our order which we had already placed and paid for, he shrugged and said he will find out if the manager will allow it and then came back a few minutes later to say the manager will allow it as a one off, and next time to pick something from the kids menu... im actually appalled by this and have never felt like this before at any nandos branch, the staff are usually the most helpful and nandos is my favourite place to eat i go atleast once a week, this has put me off completely. what a shame. at the end of the meal i then went to the counter where i politely asked a member of staff in a grey shirt different to the uniform of everyone else im assuming he was a manager of sorts, i asked for a takeout box to which he rudely asked "what for" i said for my food and then he actually asked me "what food" at this point i was just shocked and simply replied " the food i paid for" and he handed me a box. iv never had to deal with such poor customer service to this date.

Add new comment

(If you're a human, don't change the following field)
Your first name.
(If you're a human, don't change the following field)
Your first name.
(If you're a human, don't change the following field)
Your first name.

Plain text

  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.