Hull - St Stephens - Archive Review

Archive's picture
How Helpful?: 
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Author: 
Archive
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Monday, May 30, 2011
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Would love to rate the food etc but did not even get sat down.

Waited for half an hour to be seated to be told by the staff that it was our fault as they had called our name and no one responded.

No apology just a begrudging offer to get us a table as soon as possible.

An example of why some people should not be in the service industry. Avoid and make the trip to York or Castleford, both of which I have been to when busier and had much better service.

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