Inverness

Average Rating:

3.56 / 5

Staff:

Speed:

Decoration:

Food:

Inverness Shopping Park

Eastfield Way

IV2 7GD

01463 250 419

Halal:

Nearby:

A Vue cinema is on the Retail Park. Inverness train station is the nearest, just over a two mile walk away.

Parking:

Parking is free and plentiful on the Retail Park.

Gallery

Photos submitted by: Ryan

Full Reviews:

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Saturday, March 4, 2023

Time of Day:

Weekday Lunch

Rating:

2.88 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

3 (10 - 15 mins - Nando's average)

Quality of Food:

2.5 (Average but needs more peri spice)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

The manager of duty was very nice, and after I complained about the small sized cake she offered us another slice. She is a keeper, such customer service is rare. Chicken could have done with some more sauce though

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

5-10

Date of Last Visit:

Saturday, January 21, 2023

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

My girlfriend and I ate at the Inverness Nandos yesterday evening and wanted to write a review to specifically acknowledge the kind employee 'Claire' who works there. We misplaced a gift card shortly before arriving for dinner and Claire went above and beyond to try and help us out. Despite not getting the benefit of our lost gift card, Claire did a fantastic job of making sure we enjoyed our evening.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

10-50

How Busy?:

Half Full

Date of Last Visit:

Sunday, February 6, 2022

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

5 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Everything was more charred which added to the flavour of our halloumi and garlic bread. The chicken was much juicer than normal and the speed of service was top tier.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Thursday, January 16, 2020

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

4 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

After reading the condition of the chickens you use from your supplier I will not step foot inside another Nandos

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

2-5

How Busy?:

A few tables occupied

Date of Last Visit:

Monday, November 4, 2019

Time of Day:

Weekday Lunch

Rating:

2.5 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

2 (15 - 25 mins - Where's the food? Might have asked a staff member)

Quality of Food:

2 (Quite disappointing - seems rushed, may have some parts burnt)

Decoration & Cleanliness:

3 (Standard Nando's, nothing bad, nothing exceptional)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

We eat in the nandos in aberdeen union square and it’s always brilliant and so fast but was pretty disappointed today. I had a fino pitta and it seemed thrown together and parts of the chicken were rubbish. My boyfriend had the sunset burger and he couldn’t eat half of the chicken, it was grizzly and inedible. Also seemed to be a lot staff standing around. Won’t be back to the Inverness store which is a shame.

How Helpful?:

Author:

James RYN

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Sunday, July 14, 2019

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.75 / 5

Friendliness of Staff:

4 (Good stuff. Very polite)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3 (Average - just as you would expect)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Finally Inverness has a Nando's! All these years I had been expecting it to open in the city centre, but it opened in the suburbs at a retail park instead. Plenty of free parking right outside, and it was a beautiful day so we sat out in the sun!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

A few tables occupied

Date of Last Visit:

Monday, July 30, 2018

Time of Day:

Mid-afternoon or late evening

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

5 (Under 5 mins - I had only just got back with my cutlery and sauce)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Excellent staff, couldn’t have been more chirpy and helpful. Didn’t mind changing my burger when I forgot to order without mayo!

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Thursday, April 13, 2017

Time of Day:

Weekday Dinner

Rating:

4.75 / 5

Friendliness of Staff:

5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

5 (Nando's fit for a King - The very best (Please tell us why)!

Decoration & Cleanliness:

5 (An exceptional Nando's! (Please tell us why) )

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Chicken thighs, Piri chips and macho peas, served by a wonderful hostess Kit. Food was delicious, hot and well seasoned. Kit was so attentive to our table, whilst managing to greet guests and thank leaving guests seamlessly.
Thoroughly enjoyed my visit.

How Helpful?:

Author:

Ryan

Number of Visits:

This was my first visit

How Busy?:

Half Full

Date of Last Visit:

Saturday, February 25, 2017

Time of Day:

Weekend Dinner (Inc Friday)

Rating:

3.63 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

4 (5 - 10 mins - Some conversation had begun)

Quality of Food:

3.5 (Average but with lots of peri-spice)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Stopped into this new Nando's at about 9pm on a Saturday night, so it was pretty quiet. It's on the Inverness Retail and Business Park, which also houses a Vue cinema and many other shops and eateries. Parking is free and plentiful and Inverness train station is the nearest, just over a two mile walk away.

How Helpful?:

Author:

Anonymous (not verified)

Number of Visits:

This was my first visit

How Busy?:

Almost Full

Date of Last Visit:

Saturday, January 28, 2017

Time of Day:

Weekend Lunch

Rating:

2.38 / 5

Friendliness of Staff:

3 (Not bad. Did everything I asked of them)

Speed of Service:

1 (>25 mins - Asked repeatedly. I need my Nando's)

Quality of Food:

1.5 (Very disappointing - cold, flavourless, burnt)

Decoration & Cleanliness:

4 (Very clean, newly furnished, impressive artwork and lighting)

Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?:

Being portuguese/African we love Nandos and we're really excited about one opening in Inverness. Last time we went out for a meal was 2 years ago. Feeling flush we went to the newly opened Nandos.....it was very busy so we didn't mind waiting 30 minutes for a table. My first complaint is that we waited 35 minutes but there were many empty tables further back in the restaurant

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