Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
Completely disappointing, went with four children and four adults. No chicken wings? Seriously what’s Nandos without wings. Restaurant dead, staff rushed off their eat with Uber eat ordered, but forgetting about customer service.
Chicken burgers taking over 55 minutes to prepare, then arriving in fridge cook buns.
No one said sorry, or apologies.
They need real managers with a friendly vibe that can think about the repeat customer.