Loughton - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Wednesday, December 22, 2021
Time of Day: 
Weekday Lunch
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have never been to a Nando’s and had such bad treatment. No greeting at the door, ignored by manager Adam, and the only member of staff who spoke to me was a server asking if I made an order or was waiting for a table! Absolutely DISGUSTING! If I wasn’t so tired I would’ve made a complaint in restaurant! But I doubt they would’ve had the staff to deal with my complaint!

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