Loughton - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, May 30, 2019
Time of Day: 
Weekday Dinner
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There were 3 of us all ordered different, walked in nd wasn't greeted at all nd say our self's...
Table was clear but sticky... No staff around to ask... Went up to order nd young girl on phone taking a order... But she was cut off nd asked me to wait because they would ring back...
4 boneless thighs. Half of chicken nd double chicken burger...
Noticed more staff in kitchen than on the floor....
We waited 25 mins for food... Chips warm nd both thighs nd half chicken quite dry...
No one came nd asked if anyrhing was OK which is strange as in other nandos they do...
Finished nd sat chatting no one cleared the table...
Toilets were to be desired not clean.... Very disappointing... Won't be returning to this restaurant... Sorry

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