Lowerhutt - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Time of Day: 
Weekend Lunch
Date of Last Visit: 
Saturday, April 13, 2024
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Order was forgotten and when I spoke to the staff they were dismissive, lack of customer service. When the food arrived the young staff member just plonked the food down, no apologies for lateness and just walked off in a belligerent manner.

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