Malibongwe/Hans Strydom - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Time of Day: 
Weekday Lunch
Date of Last Visit: 
Monday, December 11, 2017
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

I ordered two strips and rice one hot and one mild order number 982 CHK 2982 at 12h19 and when we open the mild the rice was off. I called the branch to report it and was referred to the manager Justice who handed it over to the driver that was beyond rude and arrogant to deliver the new meal to Constantia office park . I whatsapp my location to Justice and he said he will get back too me and i'm waiting for over two hours to resolve the issue with no joy.

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