Merthyr Tydfil - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, November 21, 2021
Time of Day: 
Weekend Lunch
Rating: 
3.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We were placed by a very drafty window so spent the whole visit very cold and food went cold quickly. Table was not cleaned. Our Plates were not taken away. We had to ask 3 times for our children's deserts and then they still did not make an effort to take our plates away. So the children ate their deserts with their dirty plates still in front of them.
Very disappointed with the service

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