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Second time I'd been to this branch - first since the RYN dinner in December. For the first time since the new loyalty cards were introduced, a Portuguese-speaking Nandoca noticed my surname and spoke to me in Portuguese which I thought was a nice touch! Service was superb despite in being a busy weekday lunchtime in Liverpool Street and all-in-all a good experience - made even better by the use of my RYN-won gift card!
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