Nantgarw - Anonymous Review

Was on my way to an event at the nearby bowling alley and decided to pop in for a cheeky Nando’s beforehand since normally his Nando’s is very good, my experience started off well being quickly seating in a quite busy restaurant despite being on my own, I ordered a single breast burger and chips as per usual and then waited… unfortunately the food didn’t arrive for a staggering 40 minutes which was unprecedented in my visits to various Nando’s. The waitress was extremely apologetic when she bought the food over even more so when she learned I hadn’t been told about the “delay with the chicken” when ordering, as she was walking away I heard her mention it to the man I presume was the manager or team leader (who was ironically also the man that took my order) but nothing else happened apart from a further apology on the way out. Such a shame that this happened as this is totally unrepresentative of my previous visits.