Nantgarw - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, March 28, 2022
Time of Day: 
Weekday Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Wouldn’t eat at this branch again.
Not a very informative welcome just pointed to a table. Wasn’t even told how to order or asked if I’d been before.
The “fizzy drinks” were completely flat and even when changed no different. I asked to change to another drink and was told manager said no!!
I wasn’t even offered my money back for the drinks.
The garlic bread was burnt and this was left untouched on the table but when the waiter came back to check we had everything he Didn’t even say anything about it sat there burnt.
The chicken, rice and chips were cooked fine but the broccoli was cold and the chips didn’t look fresh.
We ate and left, never to return to this branch.
No atmosphere whatsoever.
£40 for a meal for two adults and 1 toddler was definitely not worth the money.
Don’t go to this branch.

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