New Malden - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, February 8, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Grandsons birthday we went for late afternoon meal, some staff were not very happy as we were14 of us. We didnt mind waiting, felt staff were not pleased about the numbers. Even one staff mentioned that we should go to kingston branch. At the allwent very well, felt that staff need some customer care training. We all enjoyed at the end.

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