New Malden - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Monday, April 29, 2024
Time of Day: 
Mid-afternoon or late evening
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I usually order the loaded fries from Kingston branch but in some instances I have ordered from new Malden. Today will be the last day I do so. Everytime I have been the service is so poor that guests are seating themselves, food is rushed or left on the stand for some time that it actually arrives loop warm, no apologies for any delay. Things really need to change there as it’s so bad.

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