Newbridge - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Time of Day: 
Weekend Dinner (Inc Friday)
Date of Last Visit: 
Tuesday, September 12, 2023
Rating: 
1.88 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Used the app to order, ordered the mushroom, 5 minutes later we were told it wasn't available and would we like to order something else in its place, we opted for 3 wings which was accepted....then a manager came down and said no due to the price difference so we said to refund the mushroom. 10 minutes pass and my burger appears in the kitchen window, another 10 minutes pass and we were told broccoli was now off the menu and at this point we just asked for the lot to be refunded as we were leaving. I went to the till, manager handed me money, went outside and my partner checked how much I was given as she had placed the order, I had been left €10 short!!! Back in and got sorted. Ended up going to Eddie Rockets where we got a great service!!!

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