North Park - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Time of Day: 
Weekday Lunch
Date of Last Visit: 
Saturday, December 28, 2024
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

The visit to Nandos Northpark felt like a complete rip off.

My family and I ordered through the QR code and only after paying were told they cannot offer chips as the fryer was not working.
We were offered an alternate side, but decent customer service would be giving customers a heads-up prior to paying. The worker also forgot to make the alternate side until we reminded them. The burgers were disappointingly small for the price. When we were there, there was no one at the counter for ages, while two customers were waiting with one customer eventually leaving.The quality of service, bad communication with customers and overall dull atmosphere is usually a result of bad management.

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