Norwich - Red Lion - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, July 18, 2022
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The weather was extremely hot and despite the extreme weather, nothing was sticky, tables were very clean, sauces were as new and nothing was under par. Staff were friendly and professional despite the heat in the restaurant. The a/c did not work well and you could see how hot it was because everyone was perspiring profusely.
It was my daughter’s graduation meal and I had a cake. Staff especially the manager on duty graciously agreed to surprise my daughter with the cake.
I have been struggling due to economic pressures and was indeed tearfully grateful they did not fuss. They made our day.
The demeanor of the staff never faltered. And we’re busy helping and serving well.
Well done.

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