Park Royal - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, April 15, 2023
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I went with 2 friends two of us orders Butterfly Chicken with peri peri chips and rainbow coleslaw 1 ordered just peri peri chips as we ordered and walked back to our seats and sat down the food arrived however one dinner the chips were just about warm and the bowl of chips were cold. However they took it away but still the bowl of chips had a mixture of cold and hot. Vino the manager straight away said that's not acceptable and took it away and came back with a hot bowl of chips. Vino kept checking to see if we were happy and if there was anything he could do. We stayed and ordered some more wine after our meal and felt very comfortable to just have a few glasses of wine after our meal.

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