Peterborough - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Sunday, November 17, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ordered food for delivery to be delivered at 6.55pm, but came at 6.35pm. Wrong food so someone else’s ordered. Called Peterborough store they apologised and said will get another order sent out. Five minutes later head office? call and say can’t get another order sent out on same order number? Poor service. No food. Three hungry kids at 7.15pm. Store keeps saying we didn’t do it on purpose. But give me a solution? None. Money refunded and no food. Poor, poor, poor.

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