Reading - Gateway - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Thursday, June 1, 2023
Time of Day: 
Weekday Dinner
Rating: 
2.63 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Waited 10min to be seated. Waited 20min in a queue to pay for food. Then there was the wait for the food itself. Staff standing around doing nothing. Very poor service. Unlikely to hurry back.

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