Rugby - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, January 20, 2022
Time of Day: 
Weekday Dinner
Rating: 
1 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Tried to visit on 20th Jan for two people left standing at the door no one acknowledged us. A table for 5 we’re waiting t in front of us and told they don’t have enough staff so no table and he then added if u want to wait it will be an hour but don’t expect a refund, I found this rude. When they left we were left standing g there and no one could be bothered to speak to us so we left - won’t visit again. Some advice if u are so busy with delivery’s then don’t open for table service if you don’t have the staff.

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