Sheffield - Ecclesall Road - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Saturday, September 28, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had chicken pitta and after waiting a very long time for it, it was cold and soggy on the bottom as though it had been left on the side and forgotten about.
2 groups of people on tables near me came in 15 minutes later and got their food at practically the same time.
I will stick to the Nandos I usually go to, Sheffield town centre where I have never had a problem. The staff are friendlier too.
Also when I ordered I paid with cash, it came to £11.52, I had a £20 note, I said to the guy behind the till that I had £1.52 in change so he could give me £10 back. He said that's ok I don't need it and then proceeded to give me all coins and apologized for not having any £5 notes. I wasn't happy.
Parking is free outside after 6.30pm which is good. On arriving I didn't know so I asked the staff, they didn't know either and told me I had to pay till 8pm.

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