Sittingbourne - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, February 19, 2022
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Although the place was not busy, we felt very rushed throughout our meal. The speed of the service was very quick, however our mains were being brought out before we’d finished our starters.
Once we had finished our starters our plates were still not cleared.
We had an issue with one of our meals. We spoke to the server and although quite hesitant, he did deal with the issues and offered to get us a replacement meal. We chose to get a (free) dessert instead. Which again, desserts were brought out before one of us had finished eating. Finished plates were now taken away, even though one of us was still eating and they tried to take our plate.
Whilst eating our dessert someone else came over once again trying to clear plates that we were still eating from.
This is THE WORST experience we have ever had at any Nando’s and are extremely disappointed.

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