Solihull - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, November 21, 2022
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had to ask where part of my meal was as it came without. My “mild” chicken was so spicy it made me gag. Asked for different piece of chicken for it to come out in a completely different sauce but just as spicy. To be told I was in the wrong it was definitely mild…..it really wasn’t mild. My husband that eats spicy food everyday even said it was spicy to him. Manager was quite rude, saw her speaking to delivery drivers like they were beneath her too. Won’t be coming back.

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