Friendliness of Staff:
1 (Rude. Where is the Nando's spirit?)
Speed of Service:
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness:
1 (Very dirty, nothing on walls, I wanted to leave!)
I have a very bad experience with Nandos Long street to be specific I placed an order at 12:18 my order was supposed to be delivered at 13.05 and it was delivered at 14:10... I called countless times with no pick up and finally after an hour later someone decided to answer and told me to they cannot find my order,mind you my lunch is an hour between 1pm and 2pm.