South Ruislip - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Sunday, February 24, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Waitress told me to rate the South Ruislip Nando’s a 5 star as there trying to improve the ratings online to increase the customers. No idea where the new customers will seat as we mainly wait for a table 20+, the food is quick but partly burnt, the service is always rushed. The branch is ok, the food just taste as a standard Nando’s.
Not great customer service when the waitress is telling you how to rate your service. A joke really when normally this particular lady rushes and speeds though ‘is your meal ok!’ Before you get chance to speak she’s gone.

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