Southwark Arches - Mark Machado Review

Mark Machado's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Mark Machado
Number of Visits: 
This was my first visit
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Monday, November 3, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Having walked past this branch a number of times I can testify that this is a busy Nando's. On a tuesday evening in early November the wait for a table under the arches was only 10 minutes long. The food arrived in regular time the only delay being the queue to the tills.

However the only disappointing feature of the branch was that it seemed to be a bit unclean and untidy, with tables (which people were waiting for) seeming to be waiting to be cleared for a while before customers can be bought over to them. It was unclear unclear if they were understaffed or not, however they could have definetly done with a couple more hands on deck that particular evening.

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