Southwark Arches - Elliott Review

Elliott's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, December 18, 2015
Time of Day: 
Weekday Lunch
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The outlet due to its location, receives a considerable amount of trade at lunch times, and just about manages to cope with the large demand. I waited around 20 minutes for a table, 20 minutes in a queue to order, and a further 20 minutes for the food to arrive.

The staff were rushing, therefore there wasn't much chance for them to engage properly with you. Not their fault, just doesn't allow the full experience.

Food was reasonable, but I wouldn't have said it was worth the wait. I ordered a Churrasco Thigh Burger Lemon and Herb with Peri-Chips and salad. The burger was nice, chips could have done with some extra Peri-salt, and the salad was fairly standard.

In short, try not to visit this outlet any time during the working week, as it's always very very busy.

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