Springvale - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Time of Day: 
Weekday Lunch
Date of Last Visit: 
Monday, May 1, 2017
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Everything in store was average, customer service was average, the food was below average. Chicken was definitely cooked but it wasnt even warm. It was cold, tenders had no sign it was cooked long enough, looked like it was slapped on the grill, basted, flipped after 1 minute and then served. Really disappointed and disatsfied considering nandos is quite expensive. Managers need to double check on their staff, and make sure they are following the procedures when it comes to cooking the chicken.

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