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After having been to this Several times, both on weekdays and weekends, I strongly suggest that if you are looking for a fully enjoyable nandos experience, you visit during weekends or evenings.
The weekday lunchtime rush can skew the quality of customer service to a level of frustration. Though not through personal experience, I have witnessed other customers who were waiting in the queue in front of us but did not get assigned a table and therefore had to either be seated on stools or wait a further 15 minutes. They were not best pleased.
The simple task of requesting mayonnaise was proving difficult to staff during one lunchtime visit and after several attempts I could only fulfill my desire for mayonnaise by approaching the counter.
The location is perfect, within a very large and easily to spot building, a stone's throw away from the Central Line's St Paul's tube station. It is a beautiful area of London and the Nando's is located in a building with a great rooftop bar. Definitely worth checking out - the view is spectacular!
My advise: Go during the weekend for a nice dinner and follow it up with a (relatively expensive) drink at the Madison Rooftop bar.
Enjoy!
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