Stevenage - Roaring Meg - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, September 28, 2017
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I often wonder how your staff have the patience to do their job with the amount of bad behaviour they have directed at them. I had a warm, friendly welcome, good food and great service. However while sitting enjoying my food I noticed not once but twice a young waitress (Rebecca) was subjected to quite rude behaviour from customers, totally unprovoked, yet she remained calm and helpful throughout both exchanges, she is a credit to you.

I hope you appreciate and thank your staff on a daily basis if they have to deal with customers like this on a daily basis.

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